FAQs

Have a question?

We’ve answered some of the most common question in this FAQ’s section.

If you want to know more details please get in touch via our contact page.

  • What is the length of lease?

    The length of a lease is a negotiable element of any agreement between us.

    The minimum term, i.e. before any provision allowing you to break your lease, will determine the level of incentives that w can provide you upon lease completion.

    Should you wish to move within the building and take more space, any pre-existing lease will be waived, so you would not have to worry about any subletting or assignment in that instance.

  • What is security of tenure?

    Security of Tenure is the legal ability for you to be able to renew your lease at lease expiry.  All leases granted at Bell Court are contracted outside of the Landlord and Tenant Act.

    This means that you will have full rights of occupation for the duration of the contractual lease duration agreed with you.

  • How long does it take to complete the lease?

    We have a standard lease in place for Bell Court that has been used on multiple occasions.

    Therefore, the lease can be completed very quickly but this is also dependent upon your lawyers acting without delay.

    Typically, the cycle from agreement of terms to lease completion is about 3-4 weeks but should occupation be needed more urgently it is possible to conclude the agreement within a week.

  • Who pays lawyers’ fee?

    Both parties pay their own legal fees.

    We do not make any charges to our legal fees in the agreement.

  • Is there Deposit?

    This will be dependent upon the covenant strength of the proposed contracting party.  We will need sight of your accounts to review in order to determine this.

  • What is my Rateable value?

    Each of the suites will have a separate Rateable Value – this is not what you pay, you then apply what’s called a ‘rate poundage’ to that figure and that calculation determines your annual payment.

    What is due is usually collected over a 10 months period starting in April each year.

    Where the Rateable Value is below £15,000, you benefit from small business relief and therefore your contribution will be nil.  We have estimated what you would pay for each suite within the summary page but you should always make yourself comfortable that figure is correct

  • Who do I contact re paying my Non-Domestic Rates?

    Guilford Borough Council collect all rates on behalf of Central Government.  Please connect to the following link for further information to include how you set up a direct debit.

    https://www.guildford.gov.uk/businessrates

  • Who is the Landlord?

    The UK Property Fund is the Landlord and that fund is managed by Nuveen Real Estate, one of the world’s largest landlords. UKPF is an open-ended Jersey Property Unit Trust which was formed in 1994 and with 20 assets across multiple land uses.

    Details on Nuveen, the asset manager can be found using the following link.

    https://www.nuveen.com/global

  • Who collects the rent?

    The building management, the service charge and the rent collection is undertaken by Workman where a specialist team are dedicated to the UK Property Funds assets.

    We will provide you with contact details for the various personnel within Workman to ensure smooth communication.

  • Who manages the property?

    The building management, the service charge and the rent collection is undertaken by Workman where a specialist team are dedicated to the UK Property Funds assets.

    We will provide you with contact details for the various personnel within Workman to ensure smooth communication.

  • What is in the Service Charge?

    The service charge is collective reimbursement of the Landlords costs in running the building.

    These costs are for things like refuse collection, cleaning and so on but also the coordination of all the statutory duties relating to the operation of the building such as maintenance of the fire alarms, fire drills and other similar tasks.

    The costs are recovered on a proportional basis, calculated with respect to the size of your space relative to the overall building.

  • What is the scope of the building managers responsibility?

    Workman who manage the building coordinate and all of the day to day management and cleaning activities alongside ensuring that the life, Health & Safety and other statutory requirements are dealt with.

    Workman also coordinate the repairs and redecoration as required from time to time.

  • Who deals with the Health & Safety inspections?

    Workman who manage the building coordinate and all of the day to day management and cleaning activities alongside ensuring that the life, Health & Safety and other statutory requirements are dealt with.

    Workman also coordinate the repairs and redecoration as required from time to time.

  • Who cleans the common parts?

    Workman who manage the building coordinate and all of the day to day management and cleaning activities alongside ensuring that the life, Health & Safety and other statutory requirements are dealt with.

    Workman also coordinate the repairs and redecoration as required from time to time.

  • Who cleans the WC’s?

    Workman who manage the building coordinate and all of the day to day management and cleaning activities alongside ensuring that the life, Health & Safety and other statutory requirements are dealt with.

    Workman also coordinate the repairs and redecoration as required from time to time.

  • Who empties the office bins?

    You are responsible for cleaning your own office and emptying the office bins.

    You can place any normal office rubbish in the communal bin store is in the basement car park of the property and those bins are collected weekly with the costs of that service included within the service charge.

  • Do I pay for refuse collection?

    Refuse collection is dealt with for and on behalf of all occupiers through the service charge.

    You do not need to contract with a third party for your refuse removal, Workman do all that for you.

  • What are the houses of access hours?

    24 hours a day, seven days a week and 365 days a year.

  • What access controls are in place?

    You will be provided with an access fob for accessing the common parts of the building.

    These will also be programmed to access your space. Other occupiers will not be able to use their fobs to access your suite.

  • Who can access my suite?

    Only you and your colleagues will be able to access your suite. The Landlord and its management team may occasionally seek access to your suite for maintenance purposes, e.g. to test the emergency lighting.

  • Who do I call with any building problems?

    The building is managed by Workman and any matters needs to be reported to them. We will be running a system called OSP and this will incorporate an app through which you can report any problem.

    This app will also alert you to any alarm tests or similar tasks being undertaken and will also allow your easy access to any H&S documentation for the building that you may need.

  • How is car parking allocated?

    Parking (dedicated spaces) are allocated by agreement – the maximum spaces available per suite are related to the size of suite.

     

    We have spaces with and without electric charging.  Please contact the leasing agents for the current pricing.

     

  • Car parking access

    Pedestrian access to the car park is via either the main courtyard (pedestrian stair) or the vehicle access via the ramp off College Road.

    The access fobs which you use to access your office suite will also operate these gates.

  • What travel services terminate locally to the office?

    The mail line train station is 550m distant and the central Guildford bus station is only 125m from One Bell Court

  • Where can I store my bicycle

    You can securely store your bicycle in the basement car park. Also located in the basement car park will be a heated locker for drying your clothes and a repair station.

    The showers situated in each stair core will be available for your use and they will be fully fitted with hair driers.

  • Is there any charge for use of the heated lockers?

    No, the recurring costs of the locker are included within the building service charge.

  • Do I need to bring my own soap for the showers?

    Soap will not be provided so it is best to bring along your own just in case it has run out.

  • Do I need to bring along my own towel when using the showers?

    Yes. We did consider providing them, but with matters such as Covid-19 it felt safest that you use your own.  You can of course use the drying locker to ensure they are dry for your next use.

  • Do I need to arrange my own telephone lines or broadband?

    No, the building’s infrastructure can provide leased-line level internet connection at virtually any speed required, up to 1Gb up- and download per tenant.

  • How secure is the broadband provided?

    Your company’s connection is completely separated from any other connection in the building, giving you dedicated speed, with all the services you can expect from a top-of-the-line leased fibre service.

    To secure your wired connection for you and your team, we recommend an enterprise-level firewall. The Bell Court IT team is happy to advise on these matters, free of charge.

  • What is the speed of the broadband?

    The infrastructure can provide speeds up to 1Gb for both upload and download, per tenant.

    Depending on your requirements, we can provide bandwidth in 50Mb.

  • What is the cost of internet?

    We have already installed the fibre to Bell Court. The cost of the fibre line is shared amongst all occupants of the estate and therefore is part of the service charge package.

  • How do I connect to the broadband provided?

    You will have both wired, and wireless access.

    The wire connection is wired into your suite via an RJ45 plug.

    The Wi-Fi will be accessible throughout the building, and connected to your own company network.

  • Is there an IT help desk?

    We can put you in touch with a chosen supplier who can provide support 24/7.

  • Are there any other IT options?

    The Bell Court IT team can advise you on anything from internet and phones, to a fully managed workspace including laptops and other hardware.

  • Is IT Support available?

    Yes, we have partnered with an onsite IT Support provider. Information and costings of their services can be found here.

Get in Touch

Our team would be help to help and assist with any enquiries you may have. Please contact either of our representatives below.

This website uses cookies to improve your experience. By using One Bell Court, you accept our use of cookies.